Privacy Policy

What we collect

From the request form: your name, WhatsApp number, rental dates and times, chosen model, delivery place and map link, your comment and the language of the site.

When you receive the bike: passport details, driving licence details and your signature on the rental agreement.

Technical data: IP address, device and browser type, pages visited. Analytics and advertising cookies are set only with your consent (see the Cookie Policy).

Why we use it

To answer your request, confirm availability and contact you on WhatsApp.

To prepare and perform the rental agreement, deliver and collect the bike, and handle payments, deposits, fines and claims.

To keep the website secure and prevent abuse.

With your consent — to understand how the website is used and to measure our advertising.

Legal basis

We process data to take steps at your request before a contract and to perform the rental contract, to comply with legal obligations, on our legitimate interest in security, and on your consent for analytics and advertising cookies. This applies under the Thai Personal Data Protection Act (PDPA) and, for visitors from the EU, the General Data Protection Regulation (GDPR).

Who receives your data

Our managers and delivery staff. Service providers that work for us: website hosting, Google (spreadsheets for bookings; Google Analytics and Google Ads — only with consent), Telegram (internal notifications to our team), Meta (WhatsApp; Facebook and Instagram advertising — only with consent), TikTok (advertising — only with consent) and the cloud tools we use to prepare and store rental agreements.

We do not sell your personal data. Authorities receive data only when the law requires it.

Some providers process data outside Thailand (for example in the USA or the EU) under their own safeguards for international transfers.

How long we keep it

Requests that did not become a rental — up to 12 months. Rental agreements and related records — as long as needed for the rental and as required by law to settle claims, then deleted.

Your rights

You can ask to access, correct or delete your data, restrict or object to its processing, receive a copy, and withdraw consent at any time. You may also complain to the data protection authority (in Thailand — the PDPC; in the EU — the authority of your country).

To use your rights, write to us: WhatsApp +66812345678.

Age

Our service is for people aged 18 and over. We do not knowingly collect data of children.

Changes

We may update this policy. The date of the latest version is shown at the top of this page.